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Frequently Asked Questions
Cryptocurrency is a digital currency that uses cryptography (a mathematical and computational method of encoding and decoding data) to keep it secure. This form of security makes it practically impossible to forge or double-spend the virtual currency.
Bitcoin (BTC) is a type of cryptocurrency meant to be an alternative to national currencies, so it is considered a medium of exchange and a store of value. It is decentralized, which means the distribution and disbursement of bitcoin does not go through a dominant authority like a bank or financial institution. A distributed ledger known as blockchain keeps tabs and records all bitcoin transactions.
Yes, we do! We cater to orders from any nationality. Please come and visit us in our store for more details.
Yes, we do. You can discuss it with us, and we will designate a dedicated staff to conduct institutional trading for you.
Ethereum (ETH) is likewise a type of cryptocurrency. Nevertheless, unlike BTC, it does not aim to prove itself as a substitute monetary system. Its primary purpose is to serve as a platform to facilitate and make money from automated contracts and applications using its own currency.
- We do not keep any of our customers’ personal information.
- A third-party verification system will store all the information you will input (this is the same system used in banks).
- Buying and selling different cryptocurrencies
- Bitcoin or Ethereum mining contract services
- Savings from different cryptocurrencies for high-interest returns
- Line of credit lending with no credit checks from your cryptocurrencies (Bitcoin, Ethereum, and others)
- iOS and Android secured wallets (cold wallets) to safeguard your cryptocurrencies
- Knowledgeable staff to answer your questions (advise for non-investment concerns only)
- They have high transaction fees.
- They have high markups from listing prices.
- They only allow you to buy and sell limited quantities and amounts.
- Bitcoin ATM locations are not secured.
- The hours you can buy and sell cryptocurrencies are limited since most Bitcoin ATMs are inside coffee shops or convenience stores.
Currently, we can only accept Canadian dollars.
Nevertheless, if you hold any foreign currencies, several banks are within a one-minute walk from our store – Royal Bank of Canada, HSBC, Bank of Montreal, and TD Bank. Alternatively, there is a currency exchange store on the second floor of the building where our store is located. You will also find a pawnbroker in the same building and across the street if you want to pawn some items for cash to purchase bitcoin from us.
- Their verification process usually takes weeks.
- Their sign-up process is lengthy.
- Each E-transfer can only accommodate CAD 3,000, considering Bitcoin prices are worth several thousand dollars.
- Wire transferring large amounts of money to online exchange platforms may be unsafe.
- No in-person support.
- No real-time customer support.
- You risk putting your personal information and data (IDs and the likes) and other sensitive information in jeopardy.
- You can come and visit our store.
- Perform a simple “know your customer” (KYC) verification process, which is done through third-party apps on an iPad or iPhone.
- You have the option to buy your cryptocurrency from us or sell your cryptocurrency to us. You can buy using cash, E-transfer, or wire transfer. You can sell to us and receive cash, E-transfer, wire transfer, or cheque in return.
- We are open seven days a week, even during holidays.
- We have extended operational hours.
- We have a knowledgeable staff ready to answer any questions you might have.
- We have a wide variety of cryptocurrencies available.
- You can buy, sell, or trade any amount of cryptocurrency (from a small amount to a significant amount).
- You can buy and sell cryptocurrencies in cash.
- We offer live market prices.
- We offer an instant settlement.
- You can have your own cryptocurrency wallet; thus, your investment is safe and secure.
- We are FINTRAC and Canadian government-accredited.
- We have a physical storefront, so you can trust us with any concerns, questions, or problems you may have. All you need to do is visit our store, and we will be happy to help.
- Our physical store is in a safe and secure place with plenty of banks nearby, making it easy for you to deposit and withdraw funds.
- We are a trusted cryptocurrency exchange platform with plenty of positive reviews.
There are many benefits to be had from buying cryptocurrencies. Here are some of those:
- You never have to bring large amounts of money anywhere you go. It is like taking your own bank with you.
- You can redeem cryptocurrencies anywhere you can find a physical cryptocurrency exchange store.
- You avoid exorbitant bank transfer fees.
- It is easy to transfer money, even massive amounts, to other people.
- Cryptocurrency transactions are irreversible.
- Buying cryptocurrencies is a good, long-term investment over other commodities.
- Bitcoin, as a store of value, has the potential of being digital gold.
- Some cryptocurrencies have limited supply; thus, their value holds steady for many years.
- Because cryptocurrencies are digital, you can easily bring and redeem them when you travel.
- Cryptocurrencies promise a good return on investments.
- Cryptocurrencies are extremely hard to hack.
- Investors consider cryptocurrencies a hedge against inflation; thus, they would rather hold on to cryptocurrency than fiat money.
- In some countries, cryptocurrencies are not under currency control and restriction.
Minimum CAD$100
2,500 – 10,000 = 5%
10,000 and above = 4%